24 January 2025

STOCK COLOUR CHANGES
With 2025 rolling in, we have some exciting updates coming to our ranges, and to make way for these, a few of our stock colours are changing to Paint-to-Order colours.
Harborne is now only available as a Paint-to-Order option.
Dust Grey has moved to a Paint-to-Order colour in Aldana, Madison and Wakefield.
Porcelain and Dust Grey in the Strada range have been removed from stock in both gloss and matt finishes.
These changes are now live. If you have any questions about them, please email order.processing@s6k.co.uk.
ORDER PROCESSING UPDATE
Jim Bowley is out of office for the next four weeks on recovery from a knee operation.
Please join us in wishing Jim good luck and a speedy recovery!
During this time, Dani, Amy, and Abi will be working hard to ensure all your orders are processed. However, with one fewer team member, there might be a slight delay in some processing. Please know they’ll be doing their absolute best to keep things moving smoothly.
We really appreciate your patience and understanding over the coming weeks. If you have any queries about order processing, don’t hesitate to email us at order.processing@s6k.co.uk.
WHO TO CONTACT
For specific questions about transport, products, marketing and more, our different teams are here to assist you.
For any technical or product queries, please email our Production team at technical@s6k.co.uk.
For any queries regarding credit notes or payments, please email our Accounts department at accounts@s6k.co.uk.
For any issues you have with damaged items, remedials or quality issues, please email Customer Services at customer.services@s6k.co.uk or WhatsApp images of the problem to our Customer Services number at 01392 285942.
For order confirmation questions or details on quote or order amends, please email our Order Processing team at order.processing@s6k.co.uk.
For any website, image, social media or kitchen guarantee queries, please email our Marketing team at marketing@s6k.co.uk.
For handles, doors, drawer front samples and colour swatches, please email our Samples team at samples@s6k.co.uk. For a full list of contacts, please see the Info Hub.